Legal
Refund & replacement policy
Last updated: January 2026
Eligible cases
We replace or refund a bottle if the seal is damaged, the label delivered is not the one ordered, or the item broke in transit. Report it within 24 hours of delivery with clear photos of the bottle and packaging.
Not eligible
Opened bottles, bottles with a broken seal after acceptance, and taste preferences are not eligible for return under excise regulations.
Cancellations
Orders can be cancelled free of charge until they are packed. Once dispatched, cancellation is at our discretion and delivery charges may be retained.
Refund timelines
Approved refunds return to the original payment method within 5–7 working days. Cash-on-delivery refunds are issued by UPI transfer.
Raise a request
Email pringal0079@gmail.com or call +91 9638888817 with your order ID and photos.